Congress directory – Congres IPS http://congresips.com/ Tue, 02 Aug 2022 10:37:43 +0000 en-US hourly 1 https://wordpress.org/?v=5.9 https://congresips.com/wp-content/uploads/2021/10/default-120x120.png Congress directory – Congres IPS http://congresips.com/ 32 32 102-year WWII veteran of 6888th Central Postal Directory Battalion honored – WSB-TV Channel 2 https://congresips.com/102-year-wwii-veteran-of-6888th-central-postal-directory-battalion-honored-wsb-tv-channel-2/ Wed, 27 Jul 2022 14:51:24 +0000 https://congresips.com/102-year-wwii-veteran-of-6888th-central-postal-directory-battalion-honored-wsb-tv-channel-2/ MONTGOMERY, Ala. – Millions of letters and packages sent to American troops had piled up in warehouses in Europe as Allied troops pushed into the heartland of Hitler’s Germany near the end of World War II. It wasn’t junk mail – it was the primary link between home and the front long before video chats, […]]]>

MONTGOMERY, Ala. – Millions of letters and packages sent to American troops had piled up in warehouses in Europe as Allied troops pushed into the heartland of Hitler’s Germany near the end of World War II. It wasn’t junk mail – it was the primary link between home and the front long before video chats, text messages or even routine long-distance phone calls.

The task of clearing the huge backlog of an army that was still segregated by race fell to the largest all-black, all-female group to serve in the war, the 6888th Central Postal Directory Battalion. On Tuesday, the unit’s oldest living member was honored for his service nearly eight decades after the war ended.

Romay Davis, 102, was recognized at an event at Montgomery City Hall following President Joe Biden’s decision in March to sign a bill authorizing the Congressional Gold Medal for unit, dubbed the “Six Triple Eight”.

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Presented with the medal citation and a wartime uniform to replace her own, which was stolen from a car shortly after her return to the United States, Davis received a standing ovation; some in the crowd cheered with tears in their eyes.

“I never thought something like this would happen to me,” she said.

Davis, in an interview at her home on Monday, said the unit was due to recognition, and she is happy to participate on behalf of other members who have already passed away.

“I think it’s an exciting event, and it’s something families will remember,” Davis said. “It’s not mine, just mine. No. It’s up to everyone.

The medals themselves won’t be ready for months, but leaders have decided to hold events for Davis and five other surviving members of the 6888th given their advanced age.

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After her five brothers, Davis enlisted in the army in 1943. After the war, the Virginia native married, had a 30-year career in the fashion industry in New York and is retired to Alabama. She earned a martial arts black belt in the late 70s and joined the workforce to work in a grocery store in Montgomery for more than two decades until she was 101 years old.

While smaller groups of African-American nurses served in Africa, Australia and England, none matched the size or power of the 6888th, according to a unit history compiled by the Pentagon.

Davis’ unit was part of the Women’s Army Corps established by President Franklin D. Roosevelt in 1943. Racial separation being the practice of the time, the corps added African-American units the following year at the request of First Lady Eleanor Roosevelt and civil rights leader. Mary McLeod Bethune, according to Unit History.

More than 800 black women formed the 6888th, which began sailing to England in February 1945. Once there, they faced not only mountains of undelivered mail, but also racism and sexism. According to the story, they were denied entry to an American Red Cross club and hotels, and a senior officer was threatened with being replaced by a white first mate when some members of the unit missed an inspection.

“Above my corpse, sir,” replied the unit’s commanding officer, Major Charity Adams. She has not been replaced.

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Working under the motto “No Mail, Low Morale”, the women served 24/7 and developed a new tracking system that processed around 65,000 items per shift, allowing them to eliminate a backlog of six-month courier in just three months. .

“We all had to be run in, so to speak, to do what needed to be done,” said Davis, who worked primarily as a fleet driver. “The mail situation was in such a terrible state that they didn’t think the girls could make it. But they proved a point.

A month after the end of the war in Europe, in June 1945, the group sailed for France to begin work there on additional stacks of mail. Receiving better treatment from the liberated French than they would have received under the racist Jim Crow regimes at home, members were feted at a victory parade in Rouen and invited to private homes to dinner, Davis said.

“I didn’t find any Europeans against us. They were happy to have us,” she said.

The 6888th was previously honored with a monument which was dedicated in 2018 at the Buffalo Soldier Military Park in Fort Leavenworth, Kansas. But immediately after the war, the members returned home to an American society that was still years away from the start of the modern civil rights movement with the Montgomery Bus Boycott in 1955.

United States Senator Jerry Moran of Kansas helped prepare the bill to present the Congressional Gold Medal to members of the unit.

“Although the odds were against them, the women of the Six Triple Eight handled millions of letters and packages while deployed in Europe, helping to connect World War II soldiers with loved ones back home, like my father and my mother,” Moran said in a statement earlier this year.

___

Reeves is a member of AP’s Race and Ethnicity team.


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2022 Top 1000 Pharmaceutical Companies Directory – ResearchAndMarkets.com | Nation/World https://congresips.com/2022-top-1000-pharmaceutical-companies-directory-researchandmarkets-com-nation-world/ Wed, 27 Jul 2022 14:02:44 +0000 https://congresips.com/2022-top-1000-pharmaceutical-companies-directory-researchandmarkets-com-nation-world/ DUBLIN–(BUSINESS WIRE)–July 27, 2022– The “Big Pharma 2022” directory was added to ResearchAndMarkets.comoffer. Essential for those doing business in the global pharmaceutical and biotechnology market, this directory covers the top 1,000 companies, providing essential business profiles of international industry leaders. Entries typically provide the company name; address; telephone, telex and fax numbers; email addresses and […]]]>

DUBLIN–(BUSINESS WIRE)–July 27, 2022–

The “Big Pharma 2022” directory was added to ResearchAndMarkets.comoffer.

Essential for those doing business in the global pharmaceutical and biotechnology market, this directory covers the top 1,000 companies, providing essential business profiles of international industry leaders.

Entries typically provide the company name; address; telephone, telex and fax numbers; email addresses and websites; the names of senior management and board members, including senior executives; description of business activities; brand names and trademarks; subsidiaries and associates; and more.

Entries in this directory typically provide:

  • Company name and address;
  • Telephone, fax numbers, e-mail addresses and websites;
  • Names of senior management and board members;
  • Description of business activities;
  • Trade names and trademarks;
  • Subsidiaries and associates;
  • Number of employees and much more!

Highlights:

  • 1,000 top pharma and biotech companies featured around the world: 4,000 names of senior executives and board members.

Features:

  • Company name, address, telephone and fax numbers, email and web addresses
  • Description of business activities
  • Subsidiaries and associates
  • Number of employees
  • Main shareholders and public/private status.

Advantages of the directory:

  • Meticulously gathered data from every company
  • Details of mergers and acquisitions
  • Details divestments, major products and joint ventures.

Regions covered:

  • Western, Central and Eastern Europe
  • CIS and Russia
  • North America
  • South and Central America
  • Middle East and North Africa
  • Africa
  • East, North, South East and South Asia incl. Japan
  • Australasia

For more information on this directory, visit https://www.researchandmarkets.com/r/t7r6xi

Show source version on businesswire.com:https://www.businesswire.com/news/home/20220727005674/en/

CONTACT: ResearchAndMarkets.com

Laura Wood, Senior Press Officer

press@researchandmarkets.com

For EST business hours, call 1-917-300-0470

For US/CAN call toll free 1-800-526-8630

For GMT office hours call +353-1-416-8900

KEYWORD:

INDUSTRY KEYWORD: HEALTH PHARMACEUTICALS

SOURCE: Research and Markets

Copyright BusinessWire 2022.

PUBLISHED: 07/27/2022 10:02 AM/DISC: 07/27/2022 10:02 AM

http://www.businesswire.com/news/home/20220727005674/en

Copyright BusinessWire 2022.


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European Hospital Directory 2022: List of Top 6,000 Hospitals Ranked by Revenue in US$ Millions – ResearchAndMarkets.com | Nation/World https://congresips.com/european-hospital-directory-2022-list-of-top-6000-hospitals-ranked-by-revenue-in-us-millions-researchandmarkets-com-nation-world/ Tue, 26 Jul 2022 09:48:41 +0000 https://congresips.com/european-hospital-directory-2022-list-of-top-6000-hospitals-ranked-by-revenue-in-us-millions-researchandmarkets-com-nation-world/ DUBLIN–(BUSINESS WIRE)–July 26, 2022– The “Database of Hospitals in Europe” database has been added to ResearchAndMarkets.comoffer. The Hospitals in Europe Database is an Excel spreadsheet containing a list of the 6000 largest hospitals in Europe. Each of our business listings displays top companies ranked by revenue in millions of US dollars. Each Excel file contains […]]]>

DUBLIN–(BUSINESS WIRE)–July 26, 2022–

The “Database of Hospitals in Europe” database has been added to ResearchAndMarkets.comoffer.

The Hospitals in Europe Database is an Excel spreadsheet containing a list of the 6000 largest hospitals in Europe. Each of our business listings displays top companies ranked by revenue in millions of US dollars.

Each Excel file contains the following:

  • Company Name
  • Description of the activity (mainly for large companies)
  • Address fields (address, postcode/zip code, country)
  • Phone number
  • Website address
  • Revenue (M$ US)
  • Employees
  • Name and function of up to four management contacts

Reasons to buy this listing:

  • Understand leading companies in a particular industry
  • Track your competitors and understand their size
  • You have a product or service that you want to sell to companies in this sector
  • Looking for comparable companies for M&A activity
  • You study the market and need to understand market shares
  • You need names of key executives within leading companies in an industry

For more information on this database, visit https://www.researchandmarkets.com/r/g59na7

Show source version on businesswire.com:https://www.businesswire.com/news/home/20220726005594/en/

CONTACT: ResearchAndMarkets.com

Laura Wood, Senior Press Officer

press@researchandmarkets.com

For EST business hours, call 1-917-300-0470

For US/CAN call toll free 1-800-526-8630

For GMT office hours call +353-1-416-8900

KEYWORD: EUROPE

INDUSTRY KEYWORD: HEALTH GENERAL HEALTH

SOURCE: Research and Markets

Copyright BusinessWire 2022.

PUBLISHED: 07/26/2022 05:48 / DISK: 07/26/2022 05:48

http://www.businesswire.com/news/home/20220726005594/en

Copyright BusinessWire 2022.


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Elizabeth Warren | People Directory https://congresips.com/elizabeth-warren-people-directory/ Tue, 19 Jul 2022 01:28:34 +0000 https://congresips.com/elizabeth-warren-people-directory/ Elizabeth Warren, a fearless consumer advocate who has made the fight for middle-class families her life’s work, was elected to the United States Senate on November 6, 2012 by the people of Massachusetts. Elizabeth is recognized as one of the nation’s leading experts on bankruptcy and the financial pressures facing middle-class families, and the Boston […]]]>

Elizabeth Warren, a fearless consumer advocate who has made the fight for middle-class families her life’s work, was elected to the United States Senate on November 6, 2012 by the people of Massachusetts.

Elizabeth is recognized as one of the nation’s leading experts on bankruptcy and the financial pressures facing middle-class families, and the Boston Globe called her “the outspoken voice of those crushed by so many lenders. predators and under-regulated banks”.

She is widely recognized for her original thinking, political courage and tireless perseverance which led to the creation of the Consumer Financial Protection Bureau. President Obama asked him to create the new agency to hold Wall Street banks and other financial institutions accountable, and to protect consumers from financial tricks and traps often hidden in mortgages, credit cards and other financial products.

In the aftermath of the 2008 financial crisis, Warren served as chairman of the congressional oversight committee for the Troubled Asset Relief Program (TARP). His independent and tireless efforts to protect taxpayers, hold Wall Street accountable and provide strong oversight of the Bush and Obama administrations have won acclaim from both sides of the aisle. The Boston Globe named Elizabeth Warren Bostonian of the Year and TIME magazine called her “the new sheriff of Wall Street” for her surveillance efforts.

During her campaign for the Senate, Elizabeth promised to fight for middle-class families and make sure everyone has a chance to get ahead. She called for policies that would level the regulatory playing field for small businesses and ensure that everyone – even large and powerful corporations – pays a fair share of taxes and is held accountable for breaking the law.

Endorsing Elizabeth’s candidacy, the New Bedford Standard-Times said, “Elizabeth Warren is right about all the things that matter most to us in SouthCoast and Massachusetts,” with “principles that, without a doubt, promote the well-being of the environment. rank.” The Boston Globe called Elizabeth “a strong advocate for the plight of working families, the creation of educational opportunities, and the expansion of medical research.” The Springfield Republican said, “We have to new need for a voice for working families in DC Elizabeth Warren will give us that voice.

Senator Warren was a professor of law for more than 30 years, including nearly 20 years as the Leo Gottlieb Professor of Law at Harvard Law School. The Harvard graduating class twice awarded him the Sacks-Freund Prize for excellence in teaching. She has taught courses in commercial law, contracts and bankruptcy and has written over a hundred articles and ten books, including three national bestsellers, A Fighting Chance, The Two-Income Trap and All Your Worth. . The National Law Journal named her one of the most influential female lawyers of the decade, TIME Magazine named her one of the 100 most influential people in the world four times, and she was honored by the Massachusetts Women’s Bar Association with the Lelia J. Robinson Award.

Elizabeth learned first-hand about the economic pressures working families face, growing up in a family that she says was “on the edge of middle class.” She married at 19 and, after graduating from college, began teaching in primary school. Her first baby, a daughter Amelia, was born when Elizabeth was 22. When Amelia was two, Elizabeth started law school. Shortly after graduating, her son Alex was born. Elizabeth hung a shingle and practiced law in her living room, but soon returned to teaching.

Elizabeth is a graduate of the University of Houston and Rutgers School of Law. Elizabeth and her husband Bruce Mann have been married for 38 years and live in Cambridge, Massachusetts with their golden retriever, Bailey. They have three grandchildren.


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Majority Leader Hoyer Unveils “Dome Directory 2.0” App https://congresips.com/majority-leader-hoyer-unveils-dome-directory-2-0-app/ Thu, 30 Jun 2022 17:34:42 +0000 https://congresips.com/majority-leader-hoyer-unveils-dome-directory-2-0-app/ WASHINGTON DC – Today, House Majority Leader Steny H. Hoyer (MD) released the second major release of his membership recognition app, Dome Directory. This app helps members of Congress, staff, the press, and the public learn about members of Congress and their roles in Congress. A badge system identifies committee assignments, major caucus memberships, leadership […]]]>
WASHINGTON DC – Today, House Majority Leader Steny H. Hoyer (MD) released the second major release of his membership recognition app, Dome Directory. This app helps members of Congress, staff, the press, and the public learn about members of Congress and their roles in Congress. A badge system identifies committee assignments, major caucus memberships, leadership and whip team memberships, and freshman and sophomore classes. The new version of the app, which now also includes biographies and sets key current Congress votes for each member, is available now for free at iOS, androidand the Web.

“Today I am proud to announce a major update to my app which I know is a useful tool for many MPs and staff, as well as the press and the public,” said Chief Hoyer. “Using technology like my Dome Watch and Dome Directory apps is part of House Democrats’ commitment to making Congress more modern, open, and transparent to the American people.”

The app is designed and built in-house by the Office of the Majority Leader. The new version 2.0 was developed with extensive feedback from frequent app users, including members, staff, Capitol Police, the press, and the public.

The app allows users to select a “bridge” of members based on house, party, committee, major caucus, or freshman or sophomore class. In each deck, users can click green or red when memorizing members, with red clicks returning to the deck. The app also contains a set of badges to highlight members’ different roles within Congress, including membership and leadership roles in committees and major caucuses.

New features in Dome Directory 2.0 include:

  • Added new data to each membership card to make the app more of a directory and not just a memorization tool, including:
    • detailed contact details,
    • biographies from three different sources, including member websites, the Library of Congress, and Wikipedia,
    • defining the votes of the 117th Congress.
  • The ability to search for any specific member in order to find/study them immediately, instead of having to find them by browsing through a deck of cards.
  • New decks for users to self-question in specific committees, large huddles, and the sophomore class.
  • The bipartisan “Problem Solvers” as a major caucus.
  • Major updates to the app’s underlying data using the latest official and unofficial Congressional bulk data repositories, which have been enhanced through direct use and feedback from the Majority Leader’s office.

Download Dome Directory 2.0 is now available for free at iOS, androidand the Web. Dome Directory is the second app from the House Majority Leader’s office. Dome Watch, originally launched in 2015, allows users to closely monitor the floor of the house in real time. Dome Watch is also available for free on iOS, androidWhere the Web.


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FCC seeks post-Nielsen directory market measurement https://congresips.com/fcc-seeks-post-nielsen-directory-market-measurement/ Wed, 22 Jun 2022 20:55:49 +0000 https://congresips.com/fcc-seeks-post-nielsen-directory-market-measurement/ The FCC is preparing to find another way to determine a television station’s local market for mandatory broadcast and other purposes. The move comes after decades of using Nielsen’s TV Station Index directory as its local market regulatory bible. That’s because Nielsen phased out the report, FCC Chairman Jessica Rosenworcel pointed out when outlining the […]]]>

The FCC is preparing to find another way to determine a television station’s local market for mandatory broadcast and other purposes. The move comes after decades of using Nielsen’s TV Station Index directory as its local market regulatory bible.

That’s because Nielsen phased out the report, FCC Chairman Jessica Rosenworcel pointed out when outlining the agenda for the commission’s July public meeting.


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Directory of Family Mental Health Resources | Community https://congresips.com/directory-of-family-mental-health-resources-community/ Mon, 20 Jun 2022 13:00:00 +0000 https://congresips.com/directory-of-family-mental-health-resources-community/ CONCORD — The New Hampshire Children’s System of Care (CSoC) has unveiled a new website, www.NHCSoC.org, dedicated to providing children, youth and their families with an easy-to-use directory of mental and behavioral health resources and supports. With this new, streamlined tool, CSoC continues to transform behavioral and mental health care services and supports for children […]]]>

CONCORD — The New Hampshire Children’s System of Care (CSoC) has unveiled a new website, www.NHCSoC.org, dedicated to providing children, youth and their families with an easy-to-use directory of mental and behavioral health resources and supports. With this new, streamlined tool, CSoC continues to transform behavioral and mental health care services and supports for children and youth in the Granite State into an integrated, comprehensive system of care.

“Finding the right support isn’t always easy and knowing where to start is often the hardest part,” said Michele Watson, CSoC Communications Committee Chair and NH Family Network Coordinator at NAMI New Hampshire (National Alliance on mental illness). “That’s why the NH CSoC has put together a list of resources available in Granite State, ranging from parent/caregiver support groups, special education information, equine art and therapy opportunities, and more for the new CSoC website. We’ve designed this site with families in mind, making it both easy to use and easy to understand.

The new website features information about CSoC, a list of helpful acronyms, a resource directory, and news, events, and initiatives that support children, youth, and their families across the state. The Directory of Family Resources and Support currently includes a growing list of 70 resources across New Hampshire that provide support in mental and behavioral health struggles to help families through difficult times.

According to NAMI, one in six young people in New Hampshire suffers from a mental health disorder each year. In 2020, 57% of Granite Staters with depression aged 12-17 received no care. “Mental health issues facing children and youth in Granite State are at an alarming rate, and families are struggling to find resources,” Watson continued. “Our goal is that having support and resources available in one simple, unified web directory will allow young people and their families to get help when they need it.”

The website was funded by the New Hampshire Department of Education through the System of Care SAMSHA grant.

The NH Children’s Care System (CSoC) transforms NH’s children’s behavioral health care services and supports into an integrated and comprehensive system of care. The advisory council, established by the NH Department of Health and Human Services and the NH Department of Education, is made up of more than 50 New Hampshire child and family organizations and agencies focused on mental health and related disorders. substance use among children, youth and their families. Through a network of resources and support, CSoC is youth and family-focused and community-based. For more information, visit NHCSoC.org.


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Services Directory, June 18 | New https://congresips.com/services-directory-june-18-new/ Fri, 17 Jun 2022 12:55:00 +0000 https://congresips.com/services-directory-june-18-new/ Upcoming funeral services listed alphabetically from obituaries published in the News and Tribune: CLARK COUNTY Graf, Alvin Lewis – 10:00 a.m. Monday at St. John Paul II Catholic Church (St. Joe Hill Campus), Sellersburg Martin, Doris A. — Saturday noon (today), at the Gospel Tabernacle, Jeffersonville Trainor, Gordon K. — 11 a.m. Saturday (today), at […]]]>

Upcoming funeral services listed alphabetically from obituaries published in the News and Tribune:

CLARK COUNTY

Graf, Alvin Lewis – 10:00 a.m. Monday at St. John Paul II Catholic Church (St. Joe Hill Campus), Sellersburg

Martin, Doris A. — Saturday noon (today), at the Gospel Tabernacle, Jeffersonville

Trainor, Gordon K. — 11 a.m. Saturday (today), at Hughes-Taylor Funeral Home, Borden Chapel in Borden

FLOYD COUNTY

Arnold, John Mark – 6 p.m. Tuesday at Naville & Seabrook Funeral Homes, Market Street Chapel, New Albany

Hall, John – 7 p.m. Thursday, at Kraft’s Funeral Service, Spring Street Chapel, New Albany

Hobble, Joseph and Ruth – Joint Celebration of Life 3 p.m. Monday at Cremations, Funerals and Newcomers’ Receptions, New Albany

Lane, Wendell B. – 11 a.m. Tuesday, Naville & Seabrook Funeral Homes, Market Street Chapel, New Albany

McKechnie, Lois Ann (Smith) – 11 a.m. Saturday (today), at Newcomer Cremations, Funerals & Receptions, New Albany

Sutton, Shirley F. — 11 a.m. Saturday (today), at Kraft Funeral Services, Spring Street Chapel, New Albany

OUT OF STATE

Gilbert, Susan Elizabeth – 2 p.m. Friday, June 17, Evergreen Cemetery Chapel, Louisville


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Ada Announces New App Directory and Suite of Product Updates https://congresips.com/ada-announces-new-app-directory-and-suite-of-product-updates/ Thu, 16 Jun 2022 07:00:00 +0000 https://congresips.com/ada-announces-new-app-directory-and-suite-of-product-updates/ The leader in automated brand interaction is launching dozens of new tools, including a global app directory, proactive texting and social channels. TORONTO, June 16, 2022 /PRNewswire/ — Ada, on a mission to help the world’s most innovative brands automate more valuable interactions, today announced several new product launches and updates. The Automated brand interaction […]]]>

The leader in automated brand interaction is launching dozens of new tools, including a global app directory, proactive texting and social channels.

TORONTO, June 16, 2022 /PRNewswire/ — Ada, on a mission to help the world’s most innovative brands automate more valuable interactions, today announced several new product launches and updates. The Automated brand interaction (ABI) has introduced new no-code authoring tools, social channels, proactive texting and a global app directory – with more exciting innovations in the pipeline.

In a shrinking economy, it is not enough to react to the changing landscape of consumer needs. Brands need to be at the forefront of what customers expect: more relevant, timely and proactive interactions that are always on and always helpful.

Ada gives brands the tools they need to make every customer feel like a VIP. Brands will have access to more personalization in the platform and, therefore, more valuable interactions at scale.

“Consumer change is the new normal,” says Ada CEO and co-founder Mike Murchison. “Brands need to have tools to deliver greater personalization and personalization of their interactions at every customer touchpoint with the brand. Today, that means anticipating your customers’ needs and proactively engaging them. Interactions personalized and proactive are more valuable to customers, and that’s what will make brands stand out from the crowd.”

Ada’s ABI platform powers billions of interactions for leading brands like Zoom, Square and Shopify. Today’s announcement is the first in a long series, as Ada continues to expand the offerings of its award-winning platform, allowing brands to scale as they grow, while reducing costs and keeping the workforce stable.

With Ada, every brand interaction is enhanced through automation. And brands can use automation to cut costs without compromising customer interests.

Reduce dependency on call centers with Proactive SMS

Let’s face it, most customers no longer want to pick up the phone to interact with a brand. In a digital world, where people expect their needs to be met at the click of a button, even fast, friendly service has become a commodity.

With Ada’s new Proactive SMS solution, brands can initiate automated two-way, anticipatory SMS interactions that go beyond dead-end notifications. Brands can engage customers with information that matters to them, when they care, like payment reminders, order tracking updates, and exclusive offers.

With Ada’s industry-leading Natural Language Understanding (NLU), global brands can seamlessly interact with customers in the language of their choice. And with Ada’s Proactive SMS feature, brands can finally turn IVR experiences into SMS, reducing reliance on call centers and enabling the seamless transfer of conversations from customer support calls to SMS.

SMS open rates reach 98%, according to Gartner. This makes proactive SMS a powerful tool that will not only increase customer satisfaction – brands can use proactive SMS to save time and money, by reserving agents’ time for more complex interactions that generate revenue.

Extending automation to Twitter and Instagram

Social commerce continues to be a powerful force and investments in these strategies are growing. With that in mind, Ada has extended its automation to Twitter and Instagram, helping brands create more consistent and targeted brand experiences across the board.

E-commerce brands need to start preparing for what Ada calls their “superbowl moments” sooner than ever. Events like Black Friday and Cyber ​​Monday now last for weeks, even months in some cases. During these times, engaging with customers on Instagram is essential — businesses saw a 60% increase in support requests via social media in 2021.

With Ada rolling out to Instagram and Twitter during the busiest shopping season of the year, customers can maintain interactions with the brands they love, on the channels they love. And when a live agent is needed, the automated interaction is delivered within the same UX.

More personalization with the Global App Directory

In their quest for VIP experiences, brands use a wide variety of apps and integrations. Information is often stored in multiple places (separate tools for chat forwarding, data enrichment, and order tracking), which is inefficient for agents and slows resolution. Manual coordination has the potential to create interrupted experiences as users switch between them.

No more. Now brands can access Ada’s global app directory and connect Ada to all of their business systems, allowing them to customize and automate more complex issues and free up time for agents. The launch includes 30 out-of-the-box apps and integrations, ranging from simple CRM and Marketing Automation integrations that allow brands to instantly update account details and deliver relevant content to customers, to order management systems that allow customers to track their order. Brands can connect to apps like Calendly, Marketo, Clearbit, etc.

Delivering a seamless customer experience at scale has never been easier.

Deliver seamless cross-platform experiences with Glass for Zendesk Messaging

Providing asynchronous and “omnichannel” messaging has proven difficult for brands to deliver in practice. Brands struggle to effectively launch automation on asynchronous channels and hand off the interaction to an agent who can also respond asynchronously.

Adam Glass for Zendesk Messaging enables asynchronous messaging and seamless handoff between Ada and agents in Zendesk Agent Workspace. Customers are seamlessly introduced to a live agent within the same channel, without having to switch channels to be connected with a human agent. They thus benefit from the differentiating technology of each solution. Instead of waiting for a live chat with an agent – ​​which eventually times out – customers and agents can respond in the chat at their convenience, truly asynchronously, increasing productivity on both sides of the interaction.

This exclusive partnership offers Ada and Zendesk customers an array of powerful features that other platforms can’t match – seamless handoff to live agents in Zendesk Messaging from web and social channels.

“We wanted to give our customers the ability to receive instant help without sacrificing the quality service we are known for – that’s why we chose Ada,” says Alix McShane, head of customer service at Oh Polly, an international women’s fashion brand whose philanthropy is an integral part of the company’s mission. “We intentionally built a really fun digital experience and it now solves 70% of our queries, speeding up our overall response times and giving us insight into our customers’ needs every step of the way.”

Build faster with platform updates that are just the start

Ada’s new products are being launched alongside key enhancements to its NLU models, data export API, and authoring tools. Improvements to the Conversation view of Ada’s platform help brands create and optimize more efficiently, with conversation data more accessible than ever. And enhancements to Cancel Capture enable brands to provide more understandable experiences to their customers, improving the likelihood of engagement.

Refining the builder experience with richer customer insights and a more holistic view of each customer will enable brands to drive more and more valuable brand interactions. And that’s just the beginning, with more innovations and improvements on the way.

If you want to know more about Ada, please visit ada.cx

About Ada

Ada is an automated brand engagement company that bridges the gap between brands and the people they care about. The world’s most innovative brands like Zoom, Facebook and Square use Ada’s award-winning platform to automate their most valuable interactions, delivering a true VIP experience to every customer and employee. The first digital company was born in Canada and now serves brands and people around the world. For more information, visit www.ada.cx.

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Linktree launches a new Marketplace directory allowing users to browse its platform partners and integrations – TechCrunch https://congresips.com/linktree-launches-a-new-marketplace-directory-allowing-users-to-browse-its-platform-partners-and-integrations-techcrunch/ Wed, 08 Jun 2022 07:00:00 +0000 https://congresips.com/linktree-launches-a-new-marketplace-directory-allowing-users-to-browse-its-platform-partners-and-integrations-techcrunch/ Link-in-bio platform Link tree launches a new single directory for users to browse its platform partners and integrations. The company says the new hub, called Linktree Marketplace, is designed to increase the visibility of its partnerships. Linktree is also introducing Link Apps, which integrates digital experiences and services from Linktree’s partners for platform visitors, including […]]]>

Link-in-bio platform Link tree launches a new single directory for users to browse its platform partners and integrations. The company says the new hub, called Linktree Marketplace, is designed to increase the visibility of its partnerships. Linktree is also introducing Link Apps, which integrates digital experiences and services from Linktree’s partners for platform visitors, including NFT galleries, game launches, music, social media pages and direct shopping. in users’ Linktree landing pages. The new Marketplace will also serve as a directory for partner Link Apps.

Linktree integration partners at Marketplace launch include Audiomack, Bandsintown, Cameo, Community, Gleam, GoFundMe, OpenSea, PayPal, Venmo, Reddit, SoundCloud, Spring, Square, Typeform and more. The new Partner Directory can be found in the in-product Explore menu and externally on the Linktree website. Linktree says Marketplace provides a mutually beneficial model for viewers and creators because Linktree visitors can now watch, listen, buy, and more all in one place. For creators, Marketplace gives them more views, streams, donations, reservations, purchases and more.

Market Link Applications

Picture credits: Link tree

“We are always looking for innovative, category-leading ways to reinvent the ‘link-in-bio’ offering,” Linktree CEO Alex Zaccaria said in a statement. “The expansion of our platform to create the Linktree Marketplace is the latest update that meets the ever-changing needs of the creator. This is an incredibly exciting time for us as we continue to expand our roster of partnerships with other brilliant creator tools, which in turn expands and strengthens the power of Linktree for creators.

Linktree says the launch of its Marketplace is its first step in opening up its platform to developers. Linktree has refined its developer tools together with beta partners and is preparing to invite more developers to build their own Link apps and integrations.

The marketplace launch also comes as Linktree launched a new vision for the brand that is no longer seen as just “link in bio” to be a brand that encourages discovery, connection and community. As part of the new brand identity, Linktree has a new custom typeface and color scheme. Marketplace is Linktree’s first new feature after its name change.

Today’s announcement comes as Linktree recently revealed a set of new features that will allow creators to showcase their NFTs and “build a community around ownership”. The new features were developed in partnership with the NFT marketplace OpenSea. The company’s new “NFT Gallery” link feature allows users to showcase their NFTs on their Linktree. Creators can also use their NFTs as profile pictures or backgrounds on their Linktree after connecting their wallets.

Linktree raised $110 million in all equity in March, bringing its valuation to $1.3 billion. Following the increase, Linktree notes that it has focused on introducing new revenue streams and creating additional value for creators and brands. The company claims to have 1.2 billion monthly unique visitors and to have enabled more than one million artists to generate 90 million visits to streaming providers in 2021.


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